About Our Company
Imaging 411 is a Value Added Distributor of document capture solutions and 3rd party maintenance services. We are pleased to act as Hitachi Computer Peripherals North American distributor for their line of intelligent desktop scanners and SunRise Imagings 3 in 1 production film scanners..
Our 3rd party maintenance services provide resellers with outstanding customer service options, flexible plans at a much lower cost than the manufacturers and other 3rd party maintenance providers.
What We Offer
- MVP: Third Party Scanner Maintenance
- 411 Maintenance VAR Program resellers will have everything they need to beat their competition for 3rd party scanner maintenance, high margins, flexible payment options, national coverage and outstanding customer service. We offer deal registrations on new service contracts and renewals.
Our goal is provide you with the highest margins and your customers with the highest quality of service in the industry. - IVP: Hitachi Document scanners.
- The Hitachi Inspired VAR Program (IVP) puts reseller margins back into hardware sales. We restrict the publishing of discounted prices in print ads and the web. IVP's are futher protected with deal registrations and discounted warrantry uplift and multi-year service contracts on every sale.
Management Team
- Gary Armstrong - President
- Gary has an extensive background of maintenance, manufacturing, sales, and other key operational roles. Gary was most recently the General Manager of the Eastern Region Maintenance Division with Lason Systems Inc.
- Joseph Paradiso - CEO
- Joe has over 20 years of experience in the Imaging Industry, starting out with Xerox as part of the 1989 management team that was recognized with the Malcolm Baldridge National Quality Award.
- Michael Romano - V.P. Operations
- Mike has over 25 years in the industry and understands the importance of customer service. If you have any outstanding service issues or need to arrange for on-site services, Mike and his team are here to assist you.
- Christian Johnson - V.P. Business Dev
- Chris worked for Eastman Kodak for almost 30 years providing service on both Kodak branded and OEM equipment. Twenty of those years were spent in various management roles with the company, which included both support within the continental United States and overseas.
- Brian Mills - Sales Manager
- Brian is CDIA certified and has over 25 years experience in the Document Imaging field. Brian started in 1985 as part of the core Boyle Associates Group. Since 2003, Brian has since held a variety of sales, sales management and vendor management positions for Lason/HOV and BizTech Solutions, where he grew hardware and services sales there by 2000%.